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11.1.3 Leadership
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<span class=outlineNumberFirst>11.1.3 </span><span class=topicLineFirst>Leadership</span>
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<div class="topicTextNotes"><table border="1" width="450" cellpadding="3" style="border-collapse: collapse; border: none">
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<div align="center"><font face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt"><b>Emotional
Intelligence Competencies Related to Outstanding
Leadership(Goleman, Boyatzis and McKee, 2002)</b></span></font><span></span></div>
</td></tr>
<tr>
<td align="center" valign="middle" width="100%" height="357" style="border: solid 0.75pt;">
<div align="center"><font face="Arial Unicode MS" color="#010101" size="3"><span style="font-size:12pt"><b>Personal
Competence</b></span></font><span></span></div>
<div align="center"><font face="Arial Unicode MS" color="#010101" size="3"><span style="font-size:12pt">The
Self-awareness Cluster:</span></font><span></span></div>
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Emotional self-awareness:
recognizing our emotions and their
effects </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Accurate self-assessment:
knowing one's strengths and limits </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Self-confidence: a strong
sense of one's self worth and
capabilities </span></font><span></span></li>
</ul>
</ul>
<div align="center"><font face="Arial Unicode MS" color="#010101" size="3"><span style="font-size:12pt">The
Self-management Cluster:</span></font><span></span></div>
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Adaptability: flexibility
in dealing with changing situations or
obstacles </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Emotional Self-control:
inhibiting emotions in service of group or
organizational norms </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Initiative: proactive,
bias toward action </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Achievement orientation:
striving to do better </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Trustworthiness: integrity
or consistency with one's values,
emotions, and behavior </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Optimism: a positive view
of the life and the future </span></font><span></span></li>
</ul>
</ul>
<div align="center"><font face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt"><b>Social
Competence</b></span></font><span></span></div>
<div align="center"><font face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Social
Awareness Cluster:</span></font><span></span></div>
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Empathy: understanding
others and taking active interest in their
concern </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Service orientation: recognizing
and meeting customer's needs </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Organizational awareness:
perceives political relationships within
the organization </span></font><span></span></li>
</ul>
</ul>
<div align="center"><font face="Arial Unicode MS" color="#010101" size="3"><span style="font-size:12pt">Relationship
Management Cluster:</span></font><span></span></div>
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<ul style="margin-top: 0pt; margin-bottom: 0pt">
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Inspirational Leadership:
inspiring and guiding groups and people </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Developing Others: helping
others improve performance </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Change catalyst: initiating
or managing change </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Conflict management: resolving
disagreements </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Influence: getting others
to agree with you </span></font><span></span></li>
<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "><font
face="Times New Roman" color="#010101" size="3"><span style="font-size:12pt">Teamwork and Collaboration:
Building relationships with a
creating a shared vision and synergy </span></font><span></span></li>
</ul>
</ul>
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<li style="margin-left=-3mm; margin-right=0mm; padding-left=0mm; font-family= Times New Roman; font-size= 12pt; color= #010101; "></li>
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<div class="footerText">Dissertation of Paul L. Jansen Ph.D., MBA</div>
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<span>Last updated:</span>
<span>19-8-2005</span>
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